Course Outcomes
By the end of the Compliant Use of Social Media for Financial Service Providers (FSPs) Course, participants will be able to:
Understand Social Media Dynamics: Comprehend the unique characteristics and influence of social media in the financial services sector.
Mitigate Reputational Risks: Identify and manage the risks associated with social media use.
Ensure Regulatory Compliance: Develop and implement social media policies that comply with regulations like the POPI Act.
Balance Privacy and Employer Rights: Navigate the complex balance between employee privacy and employer interests.
Leverage Social Media Safely: Utilize social media effectively for business growth while protecting the company’s reputation and intellectual property.
Respond to Social Media Crises: Develop strategies for managing social media crises and maintaining a positive online presence.